When I do a sync it keeps telling me to set my password, why?
The data is encrypted in the logger using the password. Until you change from the default anyone can see where you have been. You need to set a passwo...
Thu, 27 Mar, 2014 at 8:23 PM
What do I do once I sync?
At the very simplest you can just select the filter type and print out the report. However,  to make the most of the software, you should consider renaming...
Mon, 20 May, 2019 at 7:11 PM
Can I merge trips.
Yes,  just select the trips you want to merge (they have to be one after an other) right click and select "merge" or press “Ctrl + M”
Fri, 2 May, 2014 at 9:40 AM
I deleted a trip but want it back. What do I do?
Do not worry ! it should be in the Recycle Bin of the Manager. To restore the trip:  Click on Recycle   (if you can't see the Recycle Bin tab, clic...
Mon, 20 May, 2019 at 7:32 PM
Why will my recorded data get deleted by changing the password?
The security of your data is very important to us so we encrypt the data in the recorder using the password as a key. As the same password is used to decr...
Thu, 13 Mar, 2014 at 1:44 PM
If I decide to start a new database do I have to re-enter all my place details?
You can import your custom places ( along with all the others) from an existing database. Note : This can only be done when you create a new database fi...
Sat, 5 Jan, 2019 at 1:30 PM
I have just clicked Erase Logger by mistake, can I cancel the command?
If you have not yet plugged back the instrument in the car your data is still in the instrument. When a delete command is selected, the Manager software is ...
Mon, 20 May, 2019 at 7:23 PM
Can I export a trip to view in Google Earth™?
 Yes, Just select the trip or merged trips you want to view in Google Earth™, right click and select Export as KML file. Then open the file from Goog...
Thu, 13 Mar, 2014 at 1:47 PM
What is the - x.x % in the places?
  This is the frequency of visit to this place. The manager is calculating the percentage of time you have visited this place from the total of a...
Thu, 13 Mar, 2014 at 1:47 PM
Problem with address or place not updating
  The latest version of the Triplogik Manager is Please download and install the latest version. Just to be sure you are up-to-date. Downloa...
Thu, 13 Mar, 2014 at 1:49 PM