How to make a Screen Capture or a Video Capture

How to take a screenshot and add it to your ticket

1. Open the Manager application
Make sure the Manager window is fully visible on your screen.

2. Take the screenshot
Press Windows + Shift + S at the same time.

• By default, Rectangular Mode is selected.
• You can change the capture type from the toolbar:
  • Rectangular Mode
  • Window Mode
  • Full Screen Mode
  • Freeform Mode
    
    

3. Capture the screen

• The screen will dim.
• Your cursor will turn into a +.
• Click and hold the left mouse button, then drag to select the area you want to capture (ideally the full screen or the relevant window).
• Release the mouse button to take the screenshot.

4. Screenshot confirmation

• The screen will return to normal brightness.
• The screenshot is automatically copied to your clipboard.
  
  

Where is my screenshot?

Once captured, the image is stored in your clipboard, just like anything you copy.

To add it to your ticket:

1. Go back to your TripLogik ticket
2. Click in the reply area
3. Press Ctrl + V to paste the screenshot