Tech Support / Assistance technique
How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
Answers to your Questions
FAQ and GETTING STARTED
Questions about the Changes from Manager 184.108.40.206 to Manager 2.0...
Quick Start Guide ( the minimum you should know)
How do I pay for my TripLogik Map membership ? Is my Instrument registered ?
Video Tutorials ( How to video manuals )
Passwords Explained (about password)
See all 13 articles
Installation in the car
Best place to install the TL1000 in your car ?
Using TripLogik in the car ( How it works and how to use it)
Audio sound signal definition ( bip, beep, beeping sound)
Install and configure Manager 2.0
How to install the Manager 2.0
How do I pay for my membership? Is my Instrument registered ?
IMPORTANT Instrument internal parameters No light, No sound at
Screen resolution on some Laptop (tiny text, bad window size, etc)
How to configure the rate and cost for reporting ( by category)
See all 12 articles
Using Manager 2.0
How to move your Manager to a new PC
How to move your Manager data to a new PC and create backup file
Instrument internal setting, no light, no sound, no signal ?
Asking for instrument password, Lost Password? What to do...
I deleted a trip but want it back. What do I do?
See all 43 articles
Errors and technical issues
Not turning ON when connected to a PC, device not recognized
Problem solving guide (trouble shooting)
Its bleeped at me what does that mean?
No data since after Feb 2019 ( missing data, not recording)
See all 11 articles
How to generate a report
Adding a description to a place or client name, etc.
Backup and Restore
Backup Manager 2.0 ( HOW TO BACKUP AND RESTORE)
Restore Data to the Manager 2.0 (from a backup file)
Does my car have an OBDii connector? (OBD cable)
Where is my OBDii connector?
Can TripLogik drain my car battery?
Will connecting to the OBDii socket affect the cars computer?
How to maintain, clean or fix Mini USB cables
Connection to the PC
USB not connecting, USB not detected , Troubleshooting windows USB
Rates per mile or kilometer
IRS mileage rate for 2020
Automobile allowance rates 2014 to 2021 (Canada and USA )
Why the mileage ratio is different from my odometer
Repair, Parts and Help
How to open a Support Ticket
Replacement parts and accessories
Spare parts and repairs
How to import .bin file to the Manager 2.0
See all 6 articles
Other technical references
How to make a Screen Capture or a Video Capture
Latest Firmware for TripLogik TL1000 1.25
How can I tell where the GPS satellites are ?
Using in Cold Weather
Getting access to windows God mode ( for debug)
See all 6 articles
Réponse à vos Questions
FAQ et Utilisation de base
Installation dans la voiture
Mot de passe
Taux du Kilomètre
Sauvegarde et Restauration
Ajustement / Configurations
Réparation et Problèmes Techniques
Discontinued Manager 1.2
Manager 1.2 PC
Access violation at address XXXXXXXX ... in module TripLogik.exe
Blank page in the reports Manager 1.2
GMT time offset
Manager 1.2 Printing to PDF ( "exporting" reports to PDF)
Manager 220.127.116.11 Legacy application
See all 8 articles