Tech Support / Assistance technique

FAQ and GETTING STARTED 14

• Quick Start Guide ( the minimum you should know)
• Where to install the TL1000 ?
• How do I pay for my TripLogik Map membership ? Is my Instrument registered ?
• Register the Manager 2.0
• Instrument does not turn on when connected to a car USB port

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Installation in the car 4

• Best place to install the TL1000 in your car ?
• Using TripLogik in the car ( How it works and how to use it)
• Audio sound signal definition ( bip, beep, beeping sound)
• Retrofit power cable installation tesla

Install and configure Manager 2.0 15

• How to install the Manager 2.0
• How do I pay for my membership? Is my Instrument registered ?
• IMPORTANT Instrument internal parameters No light, No sound at
• Screen resolution on some Laptop (tiny text, bad window size, etc)
• How to configure the rate and cost for reporting ( by category)

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Using Manager 2.0 50

• How to move your Manager to a new PC (and keep backups)
• Manager Backup, Restore and Fresh start utility
• Instrument internal setting, no light, no sound, no signal ?
• Asking for instrument password, Lost Password? What to do...
• I deleted a trip but want it back. What do I do?

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Errors and technical issues 14

• Not turning ON when connected to a PC, device not recognized
• Problem solving guide (trouble shooting)
• Its bleeped at me what does that mean?
• TL1000 Diagnostic
• No data since after Feb 2019 ( missing data, not recording)

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Reports 2

• How to generate a report
• Adding a description to a place or client name, etc.

Backup and Restore 2

• Backup Manager 2.0 ( HOW TO BACKUP AND RESTORE)
• Restore Data to the Manager 2.0 (from a backup file)

OBDII cable 5

• Does my car have an OBDii connector? (OBD cable, Tesla )
• Where is my OBDii connector?
• Can TripLogik drain my car battery?
• Will connecting to the OBDii socket affect the cars computer?
• How to maintain, clean or fix Mini USB cables

USB 2

• Connection to the PC
• USB not connecting, USB not detected , Troubleshooting windows USB

Rates per mile or kilometer 3

• IRS mileage rate for 2020
• Automobile allowance rates 2014 to 2023 (Canada and USA )
• Why the mileage ratio is different from my odometer

Repair, Parts and Help 6

• How to open a Support Ticket
• Replacement parts and accessories
• Spare parts and repairs
• Repairs
• How to import .bin file to the Manager 2.0

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Other technical references 6

• How to make a Screen Capture or a Video Capture
• Latest Firmware for TripLogik TL1000 1.25
• How can I tell where the GPS satellites are ?
• Using in Cold Weather
• Getting access to windows God mode ( for debug)

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FAQ et Utilisation de base 0

Installation dans la voiture 0

Manager 2.0 0

Cable OBDII 0

Mot de passe 0

Taux du Kilomètre 0

Sauvegarde et Restauration 0

Ajustement / Configurations 0

Réparation et Problèmes Techniques 0

Autres 0

USB 0

Manager 1.2 PC 8

• Access violation at address XXXXXXXX ... in module TripLogik.exe
• Blank page in the reports Manager 1.2
• GMT time offset
• Manager 1.2 Printing to PDF ( "exporting" reports to PDF)
• Manager 1.2.2.7 Legacy application

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Business 0