If you are experiencing a problem with the map not showing the blue trace of your trips in the Manager Software.



Manager Software adjustment


Please verify if the Manager software is set to show the Trip Trace


In the manager software, click on Settings to open the setting menu

Ensure the "Route' option is selected






If you are still having an issue


Verify your computer is using the latest version of Microsoft Internet explorer

The Manager software is relying on modules from your Windows Internet explorer installation


To check which version of Internet Explorer you’re using:

  1. Open Internet Explorer by clicking the Start button and then clicking Internet Explorer.
  2. Press ALT+H, and then click About Internet Explorer.


The manager software requires version 10 or up




How to update your Internet Explorer


Please refer to the Microsoft Website:


http://windows.microsoft.com/en-CA/internet-explorer/download-ie