If you are experiencing a problem with the map not showing the blue trace of your trips in the Manager Software.
Manager Software adjustment
Please verify if the Manager software is set to show the Trip Trace
In the manager software, click on Settings to open the setting menu
Ensure the "Route' option is selected
If you are still having an issue
Verify your computer is using the latest version of Microsoft Internet explorer
The Manager software is relying on modules from your Windows Internet explorer installation
To check which version of Internet Explorer you’re using:
- Open Internet Explorer by clicking the Start button and then clicking Internet Explorer.
- Press ALT+H, and then click About Internet Explorer.
The manager software requires version 10 or up
How to update your Internet Explorer
Please refer to the Microsoft Website: