WARNING
If you installed the Manager, but did not confirm your account using the confirmation link, you will not be able to add any instrument or assign to a user.
Confirmation Email , how to or doesn't seem to arrive?
Topics in this article
- Add a new instrument
- Creating new user
- Assign instrument to a user
- Pay subscription
- Why is the Instrument Menu not always editable
Unable to assign Instrument, already registered, can't add instrument
If you already had an account and create a new one, you will not be able to use your instrument with this new account.
The instrument cannot be shared between accounts. If you do so, you will get an error message that your instrument cannot be added as it’s already assigned to someone else. This is not a bug.
To image this situation, it's like calling your phone company to open a new account under a different name
and not telling them you already have a phone number with them, and expect to see your old phone number on the new bill. Please read what to do in the article here Unable to assign instrument, already registered, can't add instrument.
Add a new instrument
- Open the Manager
- Connect the new instrument to the Manager ( wait until it is detected )
- When detected , click YES to add it.
NOTE about instrument Password
If you are being asked for an instrument password, this is because at one time, you added a password inside the instrument.
If you do not remember the password, please refer to the instrument password recovery instructions here : 
Error message instrument already in use
This message indicates that the instrument is already registered in another user’s account
- You have created a new account and the instrument is in your old account
- You have picked up or purchased this instrument from another person, they must contact us to authorize the account transfer.
Once the instrument is detected
The registration windows will show the instrument parameters , serial number and memory usage
The default user will already be selected. If you are adding your own instrument,
Click Add instrument to selected user
Creating new user
Creating a new user ( if you need to )
Why assign the instrument to a user?
If you have multiple users, or if the instrument changes users, this allows you to define who made the trips.
By default, your own user is already created.
Select the user from the drop-down list to assign the instrument.
If the user does not appear, you must create the user using the Add New User button.
Add the new user ( if required)
Assign instrument to a user
ASSIGN THE NEW INSTRUMENT TO A USER
When the new user is created
1) Select the user to match with the instrument
2) Ensure it is the right user / logger combination
3) check the internal parameter of the instrument is like in this image
4) Click Add the instrument for the selected user
Check the instrument is assigned to the user
Click on the Users Menu
Select instruments
Check the serial number is assigned to the new user you created.
Pay subscription
How to pay subscription
TripLogik Map Memberships are per instrument per year .
Instrument membership is managed within the Manager 2 application.
In order to pay for your yearly membership, you need to add your instrument the Manager first.
Payment is made in the application
Follow the instructions in the "First use of TripLogik Manager 2.0" video Video First Use of TripLogik Manager 2.0 ( 1:09)
To learn more about Triplogik Map membership
https://triplogik.ca/triplogik--the-best-mileage-recorder/mapservice
Verify of your instrument membership
At any time you can check the status of your instrument’s membership from the instrument list.
- Click on the User menu
- Select the Instrument tab
If you do not see any instrument in the list, you must add your instrument to the Manager
Consult the Video First Use of TripLogik Manager 2.0 ( 1:09) on how to add it.
New Membership or Renew
To pay for a new membership or renew,
- Click on the User menu
- Select the Instrument tab
- Select the instrument from the list ( in the instruments tab)
- Click the Renew Membership button
Select a Triplogik Map Membership
After clicking on Renew subscription, a window will display the available service options
- Click on the drop-down button
- Select the type of membership you would like
For more details and description about the different types of services available.
Please consult the TripLogik website by clicking on the "?" icon (2)
Or at this link More information about the TripLogik Map membership
Select the membership type from the list
Warning
The VIP SUPPORT ADDON can only be used if you already have a Map membership without assistance.
This option is reserved for customers who wish to add technical support to their existing membership.
Apply membership
Once you have selected a membership type, Click on the Renew button to apply the membership.
Payment by credit card , using Square or PayPal
ATTENTION : PayPal interface may change per their system and may not always look exactly like in this tutorial
YOU DO NOT NEED A PAYPAL ACCOUNT
Please note that PayPal is our online payment service provider and you do not need a PayPal account.
You can pay by Credit Card or PayPal
Select the grey Pay by Credit Card button
Enter your email only if you pay to use your Paypal account.
(2) Click on a grey button to pay with a credit card
Depending you your PayPal location the screen might be different
If there is no pay with Credit card available select checkout as a Guest
Enter your email and click on Continue to Payment.
If you select the Credit Card option
Complete the online purchase form
CAUTION TO MASTER CARD CLIENTS
if you are using a Mastercard, please be aware that this company requires you to fill the address in the form exactly as your billing address for the card. Otherwise, the transaction will be refused by Master Card.
After Payment is completed
A confirmation will be sent to you via Paypal.
You can also download your invoice in PDF format following payment in the confirmation windows screen.
CHECK MEMBERSHIP in Manager Software
Following your Payment, you can return to the User and instrument menu.
Your instrument should display the number of days remaining on your membership and the end date.
- Click on the User menu
- Select the Instrument tab
- Check the numbers of days
- Click OK to close
Your instrument is now valid and will work with the TripLogik Map server.
IMPORTANT
Please wait a minute , you might have to close and restart the Manager
Information will be updated according to the Membership you selected
Why is the Instrument Menu not always editable
If you have reinstalled the Manager and did not reuse your original trip database file.
If you open the instrument menu, you will see every instrument registered under your account and will see some that are unassigned.
If you click on any unassigned instrument, you will notice that it is impossible to use any of the function buttons.
This is normal as the Manager is showing you what instrument are registered in the TripLogik Map server only. Since you have restarted a new Manager file, none of the instruments are assigned in your own Manager application yet.
To reassign, please follow the steps at the start of this article.